Terms of Service · Last updated March 27, 2026

Sukhalaya — Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Sukhalaya mobile application and website (the “Service”). By creating an account, enrolling in a course, or otherwise using the Service, you agree to be bound by these Terms. Sukhalaya is operated on the Igniter platform (igniterapp.com).

1. Who can use the Service

The Service is available to users aged 13 and above; minors under 18 must have a parent or guardian’s consent to register and to pay.

Keep your password private — you are accountable for everything done through your account. Report any suspected misuse to us at support@igniterapp.com right away.

2. Enrolment and content

On enrolment you get a limited, personal, non-transferable right to access the course for your individual use. Copying, sharing, recording or reselling content is not permitted.

Your access lasts as long as the course remains live on Sukhalaya, unless we suspend it for a violation of these Terms.

3. Payments & pricing

The price of each course appears on the Service in Indian Rupees, taxes included where applicable. Razorpay processes all payments securely, and we retain only a transaction reference — never your card details.

All transactions are subject to our Refund Policy. We reserve the right to update prices, but changes never apply retroactively to courses you already own.

4. Cancellations and refunds

Refund eligibility is described in our Refund Policy, available on this site. Where a refund is approved, it is returned to your original payment method, typically within 5–7 business days.

Digital content that has already been substantially accessed or downloaded may not be eligible for a refund, except where required by law.

5. Disclaimer of warranties

The Service is offered “as is” and is meant to support your preparation, not to guarantee results. Although we maintain the content carefully, Sukhalaya does not warrant any particular outcome, uninterrupted access, or that everything is free of errors.

To the fullest extent permitted by Indian law, Sukhalaya disclaims liability for indirect or consequential damages connected with your use of the Service, while preserving any liability that cannot lawfully be excluded.

6. Ownership of content

Everything on the Service — course videos, notes, tests, logos and other content — belongs to Sukhalaya or its licensors and is protected by intellectual-property law. Using the Service does not give you any ownership of that material.

7. Suspension & termination

You can discontinue use and remove your account at any time. Sukhalaya may suspend or terminate your access for a breach of these Terms, to comply with the law, or if the academy winds down its presence on the platform.

8. Rules of use

You agree not to misuse the Service. In particular, you will not pirate, copy, or redistribute content; attempt to bypass payment or access controls; upload unlawful, abusive, or infringing material; or interfere with the Service’s security or operation.

We may suspend or terminate accounts that violate these rules, without refund where the breach is serious.

9. Governing law & changes

These Terms are subject to the laws of India and to the exclusive jurisdiction of Indian courts.

From time to time we may amend these Terms. Important updates will be announced in-app and the “Last updated” date above refreshed; by continuing to use Sukhalaya you agree to the updated Terms.

10. Contact us

If you have any question or complaint regarding these Terms, write to us at support@igniterapp.com and we will get back to you quickly.

Sukhalaya is built on the Igniter platform (igniterapp.com). For platform-level terms, visit igniterapp.com/terms.